AI Operations · Architecture & Built Environment

Great buildings. Project admin stuck in 2015.

I help architecture and design practices fix the workflows that quietly eat the week — email follow-through, meeting actions, timesheets, budget visibility — with the team involved from day one.

Book your free practice reviewSee pricing

30 minutes. No pitch. You'll leave with the two places I'd look first.

Sound familiar?

The design work is world-class.
The operations run on memory.

Project information spread across inboxes, meetings and spreadsheets.
Meeting actions with no owner and no date — chased weeks later.
Timesheets submitted late, reconstructed from the calendar.
Budget variances discovered after the money is spent.
Drawings and documents versioned by filename_final_v3_FINAL.
Partners asking for AI; the team quietly overwhelmed by it.

None of this is a technology problem. It's an operations problem — and operations can be fixed.

Relevant work

Architecture work in delivery

In deliveryArchitecture · Singapore~40 people

A Singapore architecture practice

Twelve possible AI projects, shortlisted to four. The partners wanted automation; the team wanted their afternoons back. Same problem, it turned out.

  • Smart email assistant with auto-filing
  • Meeting notes assistant with action tracking
  • Timesheets recorded from real activity
  • Project budget control with variance alerts
Common questions

Asked by firms like yours

We're drowning in deadlines — how much of our time does this take?

The audit needs about two hours a week from a nominated project lead, plus one interview each from a handful of people. It's designed around delivery pressure, not in spite of it.

Our tools are Microsoft 365 / Google — do we need new software?

Usually not much. Most of the value comes from making the tools you already pay for work together properly, with AI layered where it earns its place.

Does AI touch the design work?

Only if you want it to. My focus is the operational layer around projects — communication, actions, time, money — not the creative work that wins you clients.

Let's find out where the hours are going

Thirty minutes, free. You'll leave with the two places I'd look first — whether or not we ever work together.

Book your free practice review

Prefer email? hello@lilianaoperations.com — I reply within a day